Booking condition
Home of the children and extra beds:
Establishing regrets not being able to accommodate children and young adults under the age of 18 years. Any booking with child (s), without prior agreement of the owners by mail, will be systematically cancelled and this until the day of arrival.
No extra bed can be placed in the rooms.
Reception of people not residing in the facility:
Places are reserved for our guests.
Visitors outside, friends, parents, children are not staying in the House will therefore not dispose.
Deposit: 30% of the booking amount will be required at the time of booking.
Methods of payment accepted: CB, cash, bank transfer, check or cheque holidays.
Condition of cancellation: the deposit remains with the provider.
More than 30 days prior to arrival, 30% of the amount of the reservation. From 30 to 21 days prior to arrival, 30% of the amount of the reservation. 20 day to 8 days prior to arrival, 30% of the amount of the reservation. 7 days before arrival, 100% of the amount of the reservation.
The breakfasts are included in the price. The rate does not include tourist tax of €0.60 per night and per person over 18 years. VAT 10% included.
No pets allowed.
Opening hours: Arrival only: 17: 00-19hdepart: rooms must be vacated at the latest by 10:30possibilite to join the breakfast from 08:30 until 09: 30.
minimum of night according to the season: A minimum of night is requested according to the seasons or holidays days.
Means of payment: Credit cards (except american express), cheque, cash, cheques holidays
* If cancellation occurs less than 24 hours before the beginning of the stay, the deposit remains the claimant acquired which reserves the right to claim the balance of the price of accommodation. If the customer does not manifest before 7 p.m. the day of expected at the beginning of the day, the contract becomes void and the claimant may dispose of its guest rooms. The deposit remains the provider gains that reserves the right to claim the balance of the price of accommodation. In case of shortened stay, the price corresponding to the cost of accommodation remains fully with the claimant. Unused benefits will be reimbursed.
1
These terms set out the rights and obligations parts under the booking services remotely suggested our establishment whose coordinates are specified in this document of booking confirmation. They govern all the steps necessary for the booking and follow-up of the reservation between the contracting parties. The customer acknowledges having read and accepted the general terms of sale and the terms of sale of the reserved rate available on our booking platform. These terms of sale apply to all bookings by internet, through our booking platform.
Booking
The customer chooses the services presented on our booking platform. He acknowledges having read the nature, destination and booking of the services available on our booking platform and have sought and obtained the information needed or additional to perform his reservation in full knowledge of the facts. The customer is solely responsible for his choice of services and their suitability for their needs, so that our responsibility cannot be sought in this regard. The booking is deemed accepted by the customer at the end of the booking process.
Booking process
Reservations made by the customer are made through the booking voucher dematerialized accessible online on our booking platform. The booking is deemed to be formed upon receipt of the booking form. The customer agrees, prior to booking, to complete the information requested on the right or the reservation request. The client attests the truthfulness and accuracy of the information provided. After the final choice of benefits to book, the booking process includes the seizure of the credit card in case of warranty or prepayment, consultation and acceptance of the General conditions of sale and conditions sales of the rate booked before the validation of the reservation and, finally, the validation of the booking by the customer.
Acknowledgement of receipt of the reservation
Our booking platform acknowledges receipt of the booking to the client by sending without delay of an email. In the case of booking online, the acknowledgement of the booking by e-mail summarizes the contract offer, the reserved services, prices, conditions of selected tariff-related sales, accepted by the customer, the date of reservation, information on after-sales service, as well as the address of the establishment of the vendor from which the customer may address any complaints.
Cancellation or modification on the part of the customer
He was recalled to the customer, in accordance with article L. 121-21-8 12 ° of the French consumer Code, it does have the right of withdrawal provided for in article L. 121 - 21 of the Code of consumption. The conditions of sale of the reserved rate specify the terms of cancellation or change of booking. Reservations with prepayment will not be subject to any change and / or cancellation. The amounts paid in advance that are the deposit will be reimbursed. In this case, there is a mention in the conditions of sale of the tariff. When the conditions of sale of the reserved rate, the cancellation of the reservation can be made directly to the hotel, whose telephone numbers are specified on the confirmation of the reservation sent by mail Electronics. Any reservation is nominative and cannot in any case be transferred to a third party either for free or costly.
Consumption of delivery
Pursuant to the regulations in force in some countries, it may be requested from the customer, on arrival, to complete a police record. To do this, it will be requested from the customer to present proof of identity to check whether it should complete the police record. Any behavior contrary to public morals and public order will bring the institution to ask the customer to leave the facility without any compensation and or without no refund if a regulation has already been done. For institutions having an internal regulations, customer agrees and undertakes to comply with the regulation. Breach by the customer of any of the provisions of the rules of procedure, the institution will be obliged to invite the customer to leave the property without any compensation and or without no refund if a regulation has already been done .
Responsibility
The photographs on our booking platform is not contractual. Although best efforts are made to ensure that the photographs, graphics and texts reproduced to illustrate these institutions provide an overview as accurate as possible of the services offered, variations can intervene between the time of booking and the day of consumption of the service. The hotel cannot be held responsible for non-performance or improper performance of the reservation in the event of force majeure, the fact of a third, due to the customer, including the unavailability of the Internet, inability to access the website. outside intrusion, computer viruses or in case prepayment not authorized by the Bank of the wearer. Any booking or payment that would be irregular, ineffective, incomplete or fraudulent for reasons attributable to the customer will result in the cancellation of the order at the expense of the customer, without prejudice to any civil or criminal action against the latter.
Claims
Complaints concerning the non-performance or improper performance of the reserved services must, under penalty of foreclosure, be brought to our attention in writing within eight days after the date of departure from the institution.
Price
Relating to the booking of services prices are before and at the time of booking. Prices are confirmed to the customer amount including VAT, in the trade currency of the establishment, and are valid only for the duration indicated on the booking platform. If the flow to the establishment is in one currency other than the confirmed on booking, the exchange charges are the responsibility of the customer. All reservations, regardless of their origin, are payable in the local currency of the establishment, unless special provisions listed on site. Unless otherwise stated on the booking platform, additional services are not included in the price. Taxes (local taxes, city taxes, etc...) presented on the rates page, if any, are to be paid directly on site at the hotel. The prices include the VAT applicable on the day of the order and any change of the applicable VAT rate will be reflected in the prices indicated on the invoice date. Any changes or introduction of new legal or regulatory charges imposed by the competent authorities will be automatically reflected on the prices indicated on the billing date.
Payment
The client communicates his bank details as a guarantee of the booking unless conditions or special rates, by bank card credit or private (Visa, Mastercard, American Express, Diners Club... According to the possibilities offered by the platform reservation of the property) directly, in the box provided for this purpose (entry secured by SSL encryption), indicating the card number, without spaces between the numbers, as well as its date of validity (it is stipulated that the credit card used must be valid at the time of consumption of the service) and the Visual cryptogram. He shall attend school with the credit card having allowed him to secure the booking. The flow rate of the payment takes place at school during the stay, except in the case of conditions or special rates the partial or total payment flow takes place at the time of booking. This prepayment is called a deposit. In case of no-show (not canceled reservation - customer not present) of a reservation guaranteed by credit card, the hotel will charge the customer, flat-rate compensation, the amount shown in its general terms and conditions of sale. The establishment has chosen elloha.com/stripe.com to secure payments online by credit card. The validity of the customer's payment card is verified by stripe.com. There may be a refusal of the card for several reasons: fly, blocked card, reached ceiling map, input error... In case of problem, the customer must get closer to his bank on the one hand, of the establishment on the other to confirm his reservation and its method of payment. In the case of a tariff subject to the on-line prepayment, the amount paid in advance that are deposit, is charged at time of booking. Some institutions can generate notes invoices electronically, the original file is certified and available online at the Web address provided by the establishment.
Respect for privacy
The customer is informed on each of the forms of collection of personal data, of the compulsory or optional nature of the responses by the presence of an asterisk. The processed information are intended for the institutions, elloha.com, its entities, its partners, its suppliers (and including online payment providers). The customer authorizes elloha.com to communicate personal data to third parties provided that such communication is compatible with the realization of operations of elloha.com to the title of the present general conditions and in connection with the Customer Charter for the protection of personal data. Especially when paying online, the customer's bank details must be sent by the payment provider stripe.com at the Bank of the establishment, for the execution of the contract of reservation. The customer is informed that this transfer of data can therefore run in foreign countries with no personal data protection within the meaning of the data protection act. However, the customer consents to this transfer necessary for the execution of his booking. Constellation SAS / Stripe.com as their professional, committed themselves to the establishment to take all measures of security and confidentiality of the data for such data transfers.
Agreement on evidence
Enter the banking information required, as well as acceptance of the present general conditions and the good or booking request, constitutes an electronic signature which has, between the parts, the same value as a handwritten signature. The computerized registers, preserved in the computer systems of elloha.com. will be held in reasonable conditions of security and considered as proof of communications, orders and the payments occurred between the parts. The customer is informed that its IP address is recorded at the time of booking.
Major force
Force majeure means any event outside the parties presenting both unpredictable and insurmountable character that prevents either the client or school to ensure all or part of the obligations under the contract. Are considered as cases of force major or cases fortuitous those usually recognized by the jurisprudence of the french courts. Each party may be liable to the other party in the event of breach of its obligations as a result of an event of force majeure. It is expressly agreed that force majeure suspend, for parties, the performance of their reciprocal obligations and that each party bears the burden of the resulting costs.
Settlement of disputes
These general terms of sale are governed by the law of the country of the institution without blocking the mandatory protective provisions applicable in the country of residence of the consumer.
Full
These General Conditions of sale, the conditions of sale of the rate booked by the customer and the good or the booking request express the entirety of the obligations of the parties. No general or specific condition provided by the customer can integrate with these general conditions. Documents forming the contract between the parties are, in order of decreasing priority, the good or the request of booking (including the specific conditions of the reserved rate) and these terms. In case of contradiction between the booking form and the terms and conditions, the provisions set out in the booking voucher will be applicable to the obligation in question only. These terms of sale by internet may at any time be modified and/or supplemented by the establishment. In this case, the new version of the General conditions of sale by internet will be online by the institution. As soon as his online on the internet, the new version of the General conditions of sale by internet apply automatically to all customers. Booking condition
Deposit: 30% of the booking amount will be required at the time of booking.
Methods of payment accepted: CB, cash, bank transfer, check or cheque holidays.
Condition of cancellation: the deposit remains with the provider.
More than 30 days prior to arrival, 30% of the amount of the reservation. From 30 to 21 days prior to arrival, 30% of the amount of the reservation. 20 day to 8 days prior to arrival, 60% of the amount of the reservation. From 7 days to 2 days prior to arrival, 75% of the amount of the reservation.2 days before arrival, 100% of the amount of the reservation.
The breakfasts are included in the price. The rate does not include tourist tax of €0.75 per night and per person over 18 years. VAT 10% included.
No pets allowed.
Home of the children and extra beds: children under 10 years are allowed only in the topping lift room with an extra bed (1 extra bed maximum + €25) no extra bed can be installed in the other rooms.
Visitors outside: Places are reserved for our guests. (Friends, relatives, children, not staying in the House will not be able to dispose).
Opening hours: arrival only: 17: 00-19hdepart: rooms must be vacated at the latest by 10:30possibilite to join the breakfast from 08:30 until 09: 30.
minimum of night according to the season: A minimum of night is requested according to the seasons or holidays days.
Means of payment: Credit cards (except american express), cheque, cash, cheques holidays
* If cancellation occurs less than 24 hours before the beginning of the stay, the deposit remains the claimant acquired which reserves the right to claim the balance of the price of accommodation. If the customer does not manifest before 7 p.m. the day of expected at the beginning of the day, the contract becomes void and the claimant may dispose of its guest rooms. The deposit remains the provider gains that reserves the right to claim the balance of the price of accommodation. In case of shortened stay, the price corresponding to the cost of accommodation remains fully with the claimant. Unused benefits will be reimbursed.
1
These terms set out the rights and obligations parts under the booking services remotely suggested our establishment whose coordinates are specified in this document of booking confirmation. They govern all the steps necessary for the booking and follow-up of the reservation between the contracting parties. The customer acknowledges having read and accepted the general terms of sale and the terms of sale of the reserved rate available on our booking platform. These terms of sale apply to all bookings by internet, through our booking platform.
Booking
The customer chooses the services presented on our booking platform. He acknowledges having read the nature, destination and booking of the services available on our booking platform and have sought and obtained the information needed or additional to perform his reservation in full knowledge of the facts. The customer is solely responsible for his choice of services and their suitability for their needs, so that our responsibility cannot be sought in this regard. The booking is deemed accepted by the customer at the end of the booking process.
Booking process
Reservations made by the customer are made through the booking voucher dematerialized accessible online on our booking platform. The booking is deemed to be formed upon receipt of the booking form. The customer agrees, prior to booking, to complete the information requested on the right or the reservation request. The client attests the truthfulness and accuracy of the information provided. After the final choice of benefits to book, the booking process includes the seizure of the credit card in case of warranty or prepayment, consultation and acceptance of the General conditions of sale and conditions sales of the rate booked before the validation of the reservation and, finally, the validation of the booking by the customer.
Acknowledgement of receipt of the reservation
Our booking platform acknowledges receipt of the booking to the client by sending without delay of an email. In the case of booking online, the acknowledgement of the booking by e-mail summarizes the contract offer, the reserved services, prices, conditions of selected tariff-related sales, accepted by the customer, the date of reservation, information on after-sales service, as well as the address of the establishment of the vendor from which the customer may address any complaints.
Cancellation or modification on the part of the customer
He was recalled to the customer, in accordance with article L. 121-21-8 12 ° of the French consumer Code, it does have the right of withdrawal provided for in article L. 121 - 21 of the Code of consumption. The conditions of sale of the reserved rate specify the terms of cancellation or change of booking. Reservations with prepayment will not be subject to any change and / or cancellation. The amounts paid in advance that are the deposit will be reimbursed. In this case, there is a mention in the conditions of sale of the tariff. When the conditions of sale of the reserved rate, the cancellation of the reservation can be made directly to the hotel, whose telephone numbers are specified on the confirmation of the reservation sent by mail Electronics. Any reservation is nominative and cannot in any case be transferred to a third party either for free or costly.
Consumption of delivery
Pursuant to the regulations in force in some countries, it may be requested from the customer, on arrival, to complete a police record. To do this, it will be requested from the customer to present proof of identity to check whether it should complete the police record. Any behavior contrary to public morals and public order will bring the institution to ask the customer to leave the facility without any compensation and or without no refund if a regulation has already been done. For institutions having an internal regulations, customer agrees and undertakes to comply with the regulation. Breach by the customer of any of the provisions of the rules of procedure, the institution will be obliged to invite the customer to leave the property without any compensation and or without no refund if a regulation has already been done .
Responsibility
The photographs on our booking platform is not contractual. Although best efforts are made to ensure that the photographs, graphics and texts reproduced to illustrate these institutions provide an overview as accurate as possible of the services offered, variations can intervene between the time of booking and the day of consumption of the service. The hotel cannot be held responsible for non-performance or improper performance of the reservation in the event of force majeure, the fact of a third, due to the customer, including the unavailability of the Internet, inability to access the website. outside intrusion, computer viruses or in case prepayment not authorized by the Bank of the wearer. Any booking or payment that would be irregular, ineffective, incomplete or fraudulent for reasons attributable to the customer will result in the cancellation of the order at the expense of the customer, without prejudice to any civil or criminal action against the latter.
Claims
Complaints concerning the non-performance or improper performance of the reserved services must, under penalty of foreclosure, be brought to our attention in writing within eight days after the date of departure from the institution.
Price
Relating to the booking of services prices are before and at the time of booking. Prices are confirmed to the customer amount including VAT, in the trade currency of the establishment, and are valid only for the duration indicated on the booking platform. If the flow to the establishment is in one currency other than the confirmed on booking, the exchange charges are the responsibility of the customer. All reservations, regardless of their origin, are payable in the local currency of the establishment, unless special provisions listed on site. Unless otherwise stated on the booking platform, additional services are not included in the price. Taxes (local taxes, city taxes, etc...) presented on the rates page, if any, are to be paid directly on site at the hotel. The prices include the VAT applicable on the day of the order and any change of the applicable VAT rate will be reflected in the prices indicated on the invoice date. Any changes or introduction of new legal or regulatory charges imposed by the competent authorities will be automatically reflected on the prices indicated on the billing date.
Payment
The client communicates his bank details as a guarantee of the booking unless conditions or special rates, by bank card credit or private (Visa, Mastercard, American Express, Diners Club... According to the possibilities offered by the platform reservation of the property) directly, in the box provided for this purpose (entry secured by SSL encryption), indicating the card number, without spaces between the numbers, as well as its date of validity (it is stipulated that the credit card used must be valid at the time of consumption of the service) and the Visual cryptogram. He shall attend school with the credit card having allowed him to secure the booking. The flow rate of the payment takes place at school during the stay, except in the case of conditions or special rates the partial or total payment flow takes place at the time of booking. This prepayment is called a deposit. In case of no-show (not canceled reservation - customer not present) of a reservation guaranteed by credit card, the hotel will charge the customer, flat-rate compensation, the amount shown in its general terms and conditions of sale. The establishment has chosen elloha.com/stripe.com to secure payments online by credit card. The validity of the customer's payment card is verified by stripe.com. There may be a refusal of the card for several reasons: fly, blocked card, reached ceiling map, input error... In case of problem, the customer must get closer to his bank on the one hand, of the establishment on the other to confirm his reservation and its method of payment. In the case of a tariff subject to the on-line prepayment, the amount paid in advance that are deposit, is charged at time of booking. Some institutions can generate notes invoices electronically, the original file is certified and available online at the Web address provided by the establishment.
Respect for privacy
The customer is informed on each of the forms of collection of personal data, of the compulsory or optional nature of the responses by the presence of an asterisk. The processed information are intended for the institutions, elloha.com, its entities, its partners, its suppliers (and including online payment providers). The customer authorizes elloha.com to communicate personal data to third parties provided that such communication is compatible with the realization of operations of elloha.com to the title of the present general conditions and in connection with the Customer Charter for the protection of personal data. Especially when paying online, the customer's bank details must be sent by the payment provider stripe.com at the Bank of the establishment, for the execution of the contract of reservation. The customer is informed that this transfer of data can therefore run in foreign countries with no personal data protection within the meaning of the data protection act. However, the customer consents to this transfer necessary for the execution of his booking. Constellation SAS / Stripe.com as their professional, committed themselves to the establishment to take all measures of security and confidentiality of the data for such data transfers.
Agreement on evidence
Enter the banking information required, as well as acceptance of the present general conditions and the good or booking request, constitutes an electronic signature which has, between the parts, the same value as a handwritten signature. The computerized registers, preserved in the computer systems of elloha.com. will be held in reasonable conditions of security and considered as proof of communications, orders and the payments occurred between the parts. The customer is informed that its IP address is recorded at the time of booking.
Major force
Force majeure means any event outside the parties presenting both unpredictable and insurmountable character that prevents either the client or school to ensure all or part of the obligations under the contract. Are considered as cases of force major or cases fortuitous those usually recognized by the jurisprudence of the french courts. Each party may be liable to the other party in the event of breach of its obligations as a result of an event of force majeure. It is expressly agreed that force majeure suspend, for parties, the performance of their reciprocal obligations and that each party bears the burden of the resulting costs.
Settlement of disputes
These general terms of sale are governed by the law of the country of the institution without blocking the mandatory protective provisions applicable in the country of residence of the consumer.
Full
These General Conditions of sale, the conditions of sale of the rate booked by the customer and the good or the booking request express the entirety of the obligations of the parties. No general or specific condition provided by the customer can integrate with these general conditions. Documents forming the contract between the parties are, in order of decreasing priority, the good or the request of booking (including the specific conditions of the reserved rate) and these terms. In case of contradiction between the booking form and the terms and conditions, the provisions set out in the booking voucher will be applicable to the obligation in question only. These terms of sale by internet may at any time be modified and/or supplemented by the establishment. In this case, the new version of the General conditions of sale by internet will be online by the institution. As soon as his online on the internet, the new version of the General conditions of sale by internet apply automatically to all customers.